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Quality Management

Directives

Phase 1
Roadmap structure

Quality System Essentials structure
Facilities and Safety

Organization

Personnel

Equipment

Purchasing and Inventory

Process Control

Information Management

Documents and Records

Customer Service

Assessment

Occurrence Management

Process Improvement

Phase 2
Roadmap structure

Quality System Essentials structure
Facilities and Safety

Organization

Personnel

Equipment

Purchasing and Inventory

Process Control

Information Management

Documents and Records

Customer Service

Assessment

Occurrence Management

Process Improvement

Phase 3
Roadmap structure

Quality System Essentials structure
Facilities and Safety

Organization

Personnel

Equipment

Purchasing and Inventory

Process Control

Information Management

Documents and Records

Customer Service

Assessment

Occurrence Management

Process Improvement

Phase 4
Roadmap structure

Quality System Essentials structure
Facilities and Safety

Organization

Personnel

Equipment

Purchasing and Inventory

Process Control

Information Management

Documents and Records

Customer Service

Assessment

Occurrence Management

Process Improvement

Checklists
Phase 1 checklist

Phase 2 checklist

Phase 3 checklist

Phase 4 checklist

Resources

Activities related to Phase 2 - Customer Service

No activities on this QSE in this phase.

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